Refund Policy
At Sahelika Collection, we aim to provide a smooth and reliable online shopping experience. If a refund is approved under our cancellation, return or exchange policies, it will be processed according to the applicable terms.
When Is a Refund Applicable?
A refund may be applicable in eligible situations such as:
- An approved order cancellation
- An approved return
- A damaged or incorrect product where a refund is applicable
- Other cases approved by the Sahelika Collection team
Refund eligibility depends on the applicable Return & Exchange Policy and Cancellation Policy.
Refund Process
Once a refund request has been approved, we will initiate the refund through the applicable payment method.
For prepaid orders, refunds are generally processed to the original payment method, where supported.
The time taken for the refund to appear in your account may depend on your bank, card issuer or payment service provider.
Refund for Cancelled Orders
If an order is successfully cancelled before dispatch and payment has already been received, the applicable refund will be processed after the cancellation is confirmed.
Refund for Returned Products
For an approved return, the refund process may begin after the returned product has been received and reviewed.
The returned product must meet the applicable conditions mentioned in our Return & Exchange Policy.
Refund Delays
Once a refund has been initiated by Sahelika Collection, the final credit time may vary depending on the payment gateway, bank or financial institution.
If you have not received an expected refund, please contact our support team with your Order ID.
Contact Us
For refund-related questions, contact Sahelika Collection:
Email: sahelikacollection@gmail.com
Phone / WhatsApp: 9315950140
Address: Bhajanpura, Delhi – 110094, India
Shop With Sahelika Collection
Explore our collection of women’s kurtis, short kurtis and contemporary ethnic wear and enjoy a simple and convenient online shopping experience.