Return & Exchange Policy
At Sahelika Collection, we aim to provide a smooth and reliable online shopping experience for women’s fashion. If you receive a product that is damaged, incorrect or has an eligible quality issue, our team is here to help.
Return & Exchange Eligibility
A return or exchange request may be considered if:
- You receive a damaged product.
- You receive a different product from what you ordered.
- The product has a manufacturing or quality issue.
- The product meets the applicable return and exchange conditions.
For hygiene and product-quality reasons, items should generally be unused, unwashed and unaltered, with original tags and packaging intact.
How to Request a Return or Exchange
If you need to return or exchange a product purchased from Sahelika Collection, contact our support team with:
- Order ID
- Customer name
- Registered phone number or email
- Reason for return or exchange
- Clear photos of the product, where applicable
Our team will review your request and provide the next steps.
Damaged or Incorrect Product
If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.
Keep the product in its original condition along with the tags, packaging and other included items until your request has been reviewed.
Exchange Policy
Exchange requests are subject to product availability and the applicable conditions.
If your requested size, colour or product is unavailable, our support team will inform you about the available options.
Items That May Not Qualify
A product may not be eligible for return or exchange if it has been:
- Used or worn
- Washed
- Altered or damaged after delivery
- Returned without original tags or packaging
Certain promotional, discounted or sale products may have separate return or exchange conditions.
Contact Us for Return & Exchange Support
For questions about returns, exchanges, damaged products or order issues, contact Sahelika Collection:
Email: sahelikacollection@gmail.com
Phone / WhatsApp: 9315950140
Address: Bhajanpura, Delhi – 110094, India
Shop Women’s Fashion Online
At Sahelika Collection, we offer stylish women’s kurtis, short kurtis and contemporary ethnic wear for different occasions. We aim to make women’s fashion shopping online simple, convenient and customer-friendly.
For any return or exchange request, please contact our team before sending a product back.